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Katsubet Casino Terms & Conditions
These Terms & Conditions explain the rules that apply when you visit or use Katsubet Casino. Please read them carefully before creating an account, depositing funds or playing any game. By accessing the website or using our services, you acknowledge that you have read, understood and agreed to these terms, together with any additional rules displayed for particular games, promotions or services.
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1. General terms and acceptance
These Terms & Conditions apply to your use of the Katsubet Casino website, related platforms and gambling services made available through them. They are intended to set out the responsibilities of Katsubet Casino and each person who accesses or uses the services. If you do not agree with any part of these terms, you must not use the website or place bets through it.
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Additional terms may apply to specific games, tournaments, payment methods, promotions, competitions or other features. Those terms will be shown before or during the relevant activity and form part of these Terms & Conditions. If an additional rule conflicts with a general provision, the additional rule will apply to the relevant activity to the extent of that conflict.
You are responsible for reading the current version of these terms and any information shown on the website. We may update, replace or amend these terms when reasonably necessary, including to reflect changes to the website, services, technology, business practices or applicable law. The updated version will apply from the date it is published, unless a different commencement date is stated.
The website is intended for people who are legally permitted to access online gambling services in their location. You must make your own enquiries about the laws that apply to you. Do not access or use the services if online gambling is unlawful where you are located.
Website information
We aim to keep website content accurate and available, but information may occasionally be incomplete, delayed or affected by technical issues. Game descriptions, displayed odds, balances, results and other information should be checked before you act on them. Nothing on the website removes your responsibility to use the services carefully and in accordance with these terms.
2. Eligibility and player accounts
To open and use a Katsubet Casino account, you must meet the minimum legal gambling age in your jurisdiction and satisfy all other eligibility requirements that apply to the services. You must provide information that is truthful, complete and current. An account must be registered in your own name and may only be used by you.
- Do not create an account if you are below the applicable legal age.
- Do not open an account on behalf of another person or allow another person to use your account.
- Do not create multiple accounts unless we have expressly permitted this in writing.
- Do not use the services if you are subject to a gambling exclusion, restriction or legal prohibition.
- Update your personal details promptly when information connected with your account changes.
- Keep your login details confidential and notify us through the available support channels if you believe your account has been accessed without permission.
You are responsible for activity carried out through your account where you have failed to keep your login details secure. We may ask you to complete identity, age, address, payment or source-of-funds checks before allowing certain activities. These checks help protect players, prevent fraud and support compliance with applicable legal and financial crime requirements.
If information cannot be verified, appears inaccurate or creates a reasonable compliance concern, we may restrict, suspend or close an account. We may also refuse a transaction or request additional information where necessary. Any decision will be handled in accordance with applicable law and the relevant account procedures.
Prohibited use
You must not use the website for unlawful activity, fraud, money laundering, unauthorised payment activity, market manipulation, harassment, or any attempt to interfere with the operation or security of the services. You must not use automated systems, bots, scraping tools, malware or other software intended to disrupt the website, obtain an unfair advantage or access information without permission.
3. Games, deposits, withdrawals and promotions
Game play is subject to the rules displayed for the relevant game. You should review those rules before placing a bet, including information about stake options, winning combinations, results, cancellations and any applicable restrictions. A game result recorded in the relevant system will generally be treated as final, subject to investigation of an obvious error, technical failure, fraud or other circumstance that requires correction.
You must ensure that your selected stake, game and transaction details are correct before confirming an action. Once a bet or other game instruction has been accepted, it may not be changed or cancelled unless the relevant game rules or applicable law allow this. We may suspend a game or reverse an affected transaction when there is a technical problem, material error, suspected manipulation or another valid reason.
Deposits must be made using a payment method that you are authorised to use. We may apply verification procedures to payment activity and may decline, delay or return a transaction where required for security, compliance or operational reasons. You should check any information displayed during the transaction, including any fees or conditions applied by a payment provider.
Withdrawals may be subject to account verification, payment checks, minimum or maximum conditions, and other requirements shown on the website. Funds may be returned through an appropriate method connected with your account. You remain responsible for ensuring that payment and account information is accurate. We do not control delays caused by banks, payment providers, internet connections or events outside our reasonable control.
Bonuses and promotional offers
Promotions, bonuses and other offers are optional and may have separate eligibility rules, expiry dates, wagering requirements, game restrictions, deposit conditions or account limits. These details will be presented with the relevant offer. You must read them before accepting or using a promotion. Unless expressly stated otherwise, promotions are limited to one eligible person, account, household, device or payment method where applying multiple entries would create an unfair advantage.
We may correct an obvious error, cancel an offer, remove an incorrectly credited benefit or restrict access to a promotion where there has been misuse, technical error, fraud, breach of the promotional rules or a legal or operational requirement. Any action will be taken consistently with the terms displayed for the relevant offer and applicable law.
4. Responsible gambling, privacy and security
Gambling should be treated as entertainment, not as a way to earn income or recover financial losses. Only gamble with money you can afford to lose. Set a budget before you play, take regular breaks and avoid gambling when you are upset, under the influence of alcohol or drugs, or trying to solve financial problems.
- Consider setting personal deposit, spending, loss or session limits where these tools are available.
- Use account breaks or self-exclusion options if gambling is no longer enjoyable or is becoming difficult to control.
- Never chase losses or increase your stakes to try to recover money.
- Seek independent support if gambling is affecting your finances, relationships, work, health or wellbeing.
- If another person asks to use your account, refuse and keep your account details private.
Information about responsible gambling tools and support options may be provided on the website. You can also seek help from an appropriate Australian gambling support service or another qualified professional. If you believe you may have a gambling problem, stop playing and use the available account restriction or self-exclusion options.
Privacy and security
Personal information is handled in accordance with the applicable privacy information published on the website. This may include information about what data is collected, why it is used, how it is protected, when it may be shared and how you can exercise relevant privacy rights. You should read the Privacy Policy before registering or using the services.
You must use a secure device and connection when accessing your account. Do not share passwords, verification codes or payment details through unofficial channels. We will not normally ask you to disclose confidential security information in a way that puts your account at risk. Report suspected fraud, security incidents or unauthorised activity using the support methods made available on the website.
5. Suspension, liability and resolving concerns
We may restrict, suspend or close access to an account or part of the website where we reasonably consider it necessary to protect players, the business, payment systems or the integrity of games. Reasons may include a suspected breach of these terms, inaccurate information, duplicate accounts, unauthorised use, fraud, technical abuse, a failed verification check, responsible gambling concerns or a requirement under applicable law.
If an account is closed, any remaining balance will be dealt with in accordance with applicable law, relevant verification requirements and the circumstances leading to the closure. Amounts connected with fraud, unlawful conduct, chargebacks or a proven breach may be withheld or reviewed where legally permitted. You should not attempt to open another account after a restriction or closure unless authorised to do so.
To the extent permitted by law, Katsubet Casino is not responsible for losses caused by events outside reasonable control, interruptions to telecommunications or payment services, problems with your device or connection, misuse of your account, or your failure to follow these terms. Nothing in these terms excludes or limits a right, guarantee or remedy that cannot lawfully be excluded or limited under Australian consumer law or other applicable legislation.
Questions and complaints
If you have a question about your account, a transaction, game play or these terms, please use the support or contact options displayed on the Katsubet Casino website. Provide enough information for the matter to be reviewed, while avoiding unnecessary disclosure of passwords or other confidential security details.
We will review concerns through the relevant internal process and may request further information to verify your identity or investigate the issue. You should keep records of important transactions and communications. If a matter cannot be resolved through the available support process, you may consider obtaining independent legal or consumer advice about any rights available to you.
These Terms & Conditions are to be read with the other legal notices and policies published on the website. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted by law. The version of these terms published on the website is the current version and should be reviewed before using the services.
